Effective Date: March 3, 2025
We offer worldwide shipping to ensure you receive your Vilux products conveniently.
1. Processing & Delivery Time
- Orders are processed within 1-2 business days.
- Estimated delivery:
- France: 3-5 business days
- Europe: 5-10 business days
- International: 10-20 business days
2. Shipping Costs
- Free shipping on orders over €50 in France.
- International shipping costs vary based on location and order size.
3. Tracking & Delivery Issues
- A tracking number will be provided once your order ships.
- If a package is lost or delayed, please contact us at support@vilux.com.
4. Customs & Duties
International orders may be subject to customs duties or taxes. These fees are the customer’s responsibility.
