Effective Date: March 3, 2025

We want you to be satisfied with your purchase. If you’re not happy, you may request a refund under the following conditions:

1. Eligibility for Refunds

  • Requests must be made within 30 days of purchase.
  • The product must be unused, in original packaging, and in resalable condition.

2. Non-Refundable Items

  • Opened or used beauty creams
  • Digital products and gift cards

3. Refund Process

  • Contact us at support@vilux.com with your order details.
  • We will provide return instructions (shipping costs are non-refundable).
  • Once we receive and inspect the item, a refund will be issued to your original payment method within 7-10 business days.